Our Mission
Our promise is to always guarantee customer satisfaction by creating the best cleaning experience possible through continued education, training and certification by employees who possess positive attitudes and the willingness to do whatever it takes to put a smile on your face.
Accountability
FiberCare stands behind our work. The carpet manufacturer's warranty is there to protect you. We protect your warranty.
Our Maintenance Action PlanTM (MAP™) system is 100% satisfaction guaranteed. In fact, when you use MAP™TM, you can be assured you'll be covered in the case of a warranty issue.
We subscribe to a code of ethics as defined by Building Service Contractors Association International (BSCAI) and the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
Accessibility
FiberCare utilizes multiple means of communication for the prompt response.
- Daily Logs and Reports
- Cell Phones
- Utilizing qualified personnel and proper equipment
- Electronic Timekeeping
- GPS
- Pagers
- Pagers
- 2-Way Radios
- 24/7 Answering Service